Raving Fans

AUTHOR : Kenneth H. Blanchard, Sheldon M. Bowles
"Read Online: 114 Visitor"
DATE : 1998
ID : qqfkJwAACAAJ
PUBLISHER : HarperCollins Publishers
ISBN-10 : 9780006530695
ISBN-13 : 0006530699
PAGES : 137
GENRE : Customer services
FILE SIZE : 212 KB/s


Original Synopsis 'Raving Fans' EPUB PDF EBOOK : "A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results."

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